No data on TTN or KPN network

So, Started very happy this morning, a new Sodaq One board was on my desk. I checked the TTN network and there is a gateway just around the corner.
I tried to setup the TTN network, even when debug send out ‘transmission succesful’ no data was on the TTN console.
I switched to KPN network and setup the device again. Still no data! So I must be missing something!
I also used the DevEUI instead of the KPN generated number, but nothing so far. Where does the data go?? Does a gateway even receive it? Why does the One just signals back, transmission succesful??

Here is my setup:
Settings:

GPS
Fix Interval (min) (fi=): 15
Alt. Fix Interval (min) (afi=): 0
Alt. Fix From (HH) (affh=): 0
Alt. Fix From (MM) (affm=): 0
Alt. Fix To (HH) (afth=): 0
Alt. Fix To (MM) (aftm=): 0
GPS Fix Timeout (sec) (gft=): 120
Minimum sat count (sat=): 4
Num Coords to Upload (num=): 1

On-the-move Functionality
Acceleration% (100% = 8g) (acc=): 0
Acceleration Duration (acd=): 0
Fix Interval (min) (acf=): 1
Timeout (min) (act=): 10

LoRa
OTAA Mode (OFF=0 / ON=1) (otaa=): 1
Retry conn. (OFF=0 / ON=1) (retry=): 0
ADR (OFF=0 / ON=1) (adr=): 0
ACK (OFF=0 / ON=1) (ack=): 0
Spreading Factor (sf=): 12
Output Index (pwr=): 1
Lora Port (lprt=): 1
DevAddr / DevEUI (dev=): 0004A30B00EF77B7
AppSKey / AppEUI (app=): 0059AC0xxxxxxxxxxx
NWSKey / AppKey (key=): 2b19fa4d6c0d6ed13xxxxxxxxxxxxxx
Repeat Count (rep=): 0

Misc
Cayenne LPP (OFF=0 / ON=1) (cay=): 0
Status LED (OFF=0 / ON=1) (led=): 0
Debug (OFF=0 / ON=1) (dbg=): 1
Initializing LoRa…
[init]
[hardwareReset]
[expectString] (“RN”) .–> “RN2483 1.0.4 Oct 12 2017 14:59:25” found a match!

[resetDevice]

sys reset
[expectString] (“RN”) .–> “RN2483 1.0.4 Oct 12 2017 14:59:25” found a match!

The device type is RN2483
[joinNetwork]

mac join abp
[expectString] (“ok”) .–> “ok” found a match!

[expectString] (“accepted”) .–> “accepted” found a match!

[sleep]

sys sleep 259200000
** Boot-up completed successfully!
Starting getGpsFixAndTransmit()…
.
Setting RTC from 946684862 to 1598538143
1s
Timestamp, BatteryVoltage, BoardTemperature, Lat, Long, Altitude, Speed, Course, SatelliteCount, TimeToFix
1598538143, 134, 29, 519844842, 56521555, -12, 0, 53, 10, 0

[wakeUp]
[send]
[macTransmit]

mac tx uncnf 1 9FC1475F861DEA33FC1E53735E03F4FF0000350A00
[expectString] (“ok”) .–> “ok” found a match!

Waiting for server response…
(mac_tx_ok)
Received mac_tx_ok

mac save
[expectString] (“ok”) …–> “ok” found a match!

Data transmitted successfully.
[sleep]

sys sleep 259200000

I used the OTAA on and off, changed spread factor and a lot of other stuff. How am I able to check where my data goes??

Kind regards,
Jeroen

Hi @JeroenAtWur,

With an OTAA you need to be in reach of a gateway.

Here is seems you get the get from your network provider and are able to send data to them.
Your coverage seems to be ok.

The default settings will send an unconfirmed message, the console will display that the message has been send successfully, this however does not mean the gateway has received your message.

You can enable acknowledgement by settings ack=1 in the boot menu.
With acknowledgements the device will expect a reply from the server. Here successful means you got an acknowledgement.

SF12 will give you the best coverage, this takes more air time, between messages you need to wait longer before sending a new message.

Can you turn on acknowledgements and set the SF to 12 and try again?

Best regards,
Jan

Hi,
I modified the settings, but no luck this far. Still no data on KPN network site.

Settings:

GPS
Fix Interval (min) (fi=): 15
Alt. Fix Interval (min) (afi=): 0
Alt. Fix From (HH) (affh=): 0
Alt. Fix From (MM) (affm=): 0
Alt. Fix To (HH) (afth=): 0
Alt. Fix To (MM) (aftm=): 0
GPS Fix Timeout (sec) (gft=): 120
Minimum sat count (sat=): 4
Num Coords to Upload (num=): 1

On-the-move Functionality
Acceleration% (100% = 8g) (acc=): 0
Acceleration Duration (acd=): 0
Fix Interval (min) (acf=): 1
Timeout (min) (act=): 10

LoRa
OTAA Mode (OFF=0 / ON=1) (otaa=): 1
Retry conn. (OFF=0 / ON=1) (retry=): 0
ADR (OFF=0 / ON=1) (adr=): 0
ACK (OFF=0 / ON=1) (ack=): 1
Spreading Factor (sf=): 12
Output Index (pwr=): 1
Lora Port (lprt=): 1
DevAddr / DevEUI (dev=): 0059AC00001B035E
AppSKey / AppEUI (app=): 0059AC0000xxxxxxx
NWSKey / AppKey (key=): 2b19fa4d6c0d6ed132dc678baxxxxxxx
Repeat Count (rep=): 0

Misc
Cayenne LPP (OFF=0 / ON=1) (cay=): 0
Status LED (OFF=0 / ON=1) (led=): 0
Debug (OFF=0 / ON=1) (dbg=): 1
Initializing LoRa…
[init]
[hardwareReset]
[expectString] (“RN”) .–> “RN2483 1.0.4 Oct 12 2017 14:59:25” found a match!

[resetDevice]

sys reset
[expectString] (“RN”) .–> “RN2483 1.0.4 Oct 12 2017 14:59:25” found a match!

The device type is RN2483
[joinNetwork]

mac join abp
[expectString] (“ok”) .–> “ok” found a match!

[expectString] (“accepted”) .–> “accepted” found a match!

[sleep]

sys sleep 259200000
** Boot-up completed successfully!
Starting getGpsFixAndTransmit()…
.
Setting RTC from 946684844 to 1598869603
…10s…20s…30s
…40s…50s…60s
…70s…80s…90s
…100s…110s…120s
.Timestamp, BatteryVoltage, BoardTemperature, Lat, Long, Altitude, Speed, Course, SatelliteCount, TimeToFix
1598869724, 134, 28, 0, 0, 0, 0, 0, 0, 255

[wakeUp]
[sendReqAck]

mac set retx 3
[expectString] (“ok”) .–> “ok” found a match!

[macTransmit]

mac tx cnf 1 DCD04C5F861C0000000000000000000000000000FF
[expectString] (“ok”) .–> “ok” found a match!

Waiting for server response…Timed-out waiting for a response!

mac save
[expectString] (“ok”) …–> “ok” found a match!

There was an error while transmitting through LoRaWAN: (2). Restarting module and scheduling a retransmission.
[hardwareReset]
[expectString] (“RN”) .–> “RN2483 1.0.4 Oct 12 2017 14:59:25” found a match!

[sleep]

sys sleep 259200000
[LoRaHelper] LoopHandler starting a retransmission.
[LoRaHelper] _transmissionAttemptsRemaining = 2
LoRa is not initialized and “Reconnect-On-Transmission” is not enabled. Giving up.
[LoRaHelper] LoopHandler starting a retransmission.

Hi @JeroenAtWur ,

Sorry for the late reply.
In the bootmenu you can enable to reconnect when there is an issue with the RN module.
retry=1

While you are in the bootmenu, send the command reset to reset the RN module manually.

Best regards,
Jan